The FAIS Ombud is currently seeking passionate individuals to join their dedicated team! If you are looking for a rewarding career in a dynamic and supportive environment, the FAIS Ombud offers exciting job opportunities that are perfect for candidates who are committed to making a difference in South Africa’s financial services sector. Below are the current vacancies you can apply for:
1. Supply Chain Administrator
Job Reference Number: REC25_02
Department: Supply Chain Management
Position Type: Permanent
Salary: Market Related
Closing Date: 24 January 2025
The Supply Chain Administrator will be responsible for supporting the Supply Chain Management team with key processes such as procurement, liaising with suppliers, preparing purchase orders, assisting with tender specifications, and maintaining procurement registers. To qualify, you need a National Senior Certificate, a Diploma (NQF 6) in Supply Chain Management or a related field, and at least one year of relevant experience in procurement.
If you have strong analytical and organizational skills, the ability to communicate effectively, and a keen eye for detail, this could be the perfect role for you!
2. Adjudicator x2
Job Reference Number: REC25_03
Department: Case Management
Position Type: Permanent
Salary: Market Related
Closing Date: 24 January 2025
As an Adjudicator, you will analyze complaints against financial service providers and work toward resolving them through legal and procedural processes. The role requires an LLB or BProc degree, admission as an attorney or advocate, a minimum of four years post-admission experience, and at least two years in the financial industry.
Your responsibilities will include analyzing complaints, drafting recommendations, and liaising with stakeholders to find fair and equitable solutions. Strong report writing, legal research skills, and a deep understanding of the financial services sector will be key in excelling in this role.
3. Case Administrator
Job Reference Number: REC25_01
Department: Client Care
Position Type: Permanent
Salary: Market Related
Closing Date: 24 January 2025
The Case Administrator will provide administrative support in the registration and processing of complaints received by the FAIS Ombud. Key tasks include guiding complainants, registering complaints, and liaising with financial service providers. A National Diploma in Business Administration or a related field, along with 2–3 years of administrative experience, is required for this role.
The ideal candidate will be organized, have strong communication skills, and the ability to manage confidential information.
4. Facilities and Human Capital Coordinator
Job Reference Number: REC25_04
Department: Support Services
Position Type: Permanent
Salary: Market Related
Closing Date: 24 January 2025
The Facilities and Human Capital Coordinator will manage the office facilities, ensuring a safe and functional environment while providing HR support for various staff-related processes. If you have experience in facilities management, human resources, and health and safety protocols, this could be the perfect opportunity. A Matric certificate, valid Code 8/10 driver’s license, and a relevant diploma or certificate are required.
Key responsibilities include overseeing office maintenance, coordinating procurement, managing employee wellness programs, and assisting with recruitment processes.
Why Join FAIS Ombud?
The FAIS Ombud plays a crucial role in protecting the rights of South African consumers by providing an accessible and efficient dispute resolution mechanism for complaints against financial services providers. Working at FAIS Ombud offers the chance to contribute to the improvement of financial services in South Africa while growing in a supportive and professional environment.
- Diversity & Inclusion: The FAIS Ombud is an equal opportunity employer and prioritizes candidates from designated groups.
- Employee Development: FAIS Ombud encourages personal and professional growth, providing opportunities for further development and career advancement.
If you are ready to take on a new challenge, join a team committed to fairness and accountability in financial services, and make a meaningful impact, apply today!
How to Apply:
To apply for any of the positions listed above, simply visit the FAIS Ombud job portal at faisombudjobs.mcidirecthire.com and submit your application before 24 January 2025.
For any inquiries, please contact:
- Ms. Gontse Setseta at 012 762 5000 for Supply Chain Administrator, Case Administrator, or Adjudicator roles.
- Ms. Livhuwani Thavhanyedza at 012 762 5000 for the Facilities and Human Capital Coordinator position.
Don’t miss out on this fantastic opportunity to join a team dedicated to making a positive difference in South Africa’s financial landscape!