Are you an experienced investigator with a passion for justice and public service? The Public Protector South Africa (PPSA) is seeking qualified individuals for the position of Investigator at its Free State Provincial Office. This is an excellent opportunity for someone who has a strong background in law, auditing, forensic investigations, or related fields, and who is eager to contribute to the fight against maladministration and promote good governance in South Africa.
Position Overview: Investigator
Location: Free State Provincial Office
Reference Number: PPSA 01/12/2024
Remuneration:
- R444,036.00 per annum (plus benefits)
- R479,847.00 per annum (plus benefits) for legally qualified candidates (in line with OSD dispensation)
Closing Date: 10 January 2025 at 16:30
As an Investigator at PPSA, you will play a crucial role in ensuring that public complaints related to maladministration, undue delays, and other service delivery failures are properly investigated and addressed. The position involves conducting detailed investigations, preparing reports, applying alternative dispute resolution methods, and making recommendations that aim to rectify public service issues.
Key Responsibilities and Duties
- Investigations: Conduct investigations on cases of maladministration, undue delays, and service delivery failures using a variety of investigative techniques. Prepare comprehensive investigation plans for each allocated matter.
- Alternative Dispute Resolution (ADR): Apply ADR processes to resolve complaints effectively and amicably, ensuring a fair and just outcome for all parties involved.
- Communication: Keep complainants informed of investigation progress and outcomes. Prepare investigation reports, letters, and memos to be submitted within set timelines.
- Legal Interpretation and Research: Use your legal research and interpretation skills to analyze relevant legislation, policies, and case law to support investigation findings.
- Case Management: Manage your case load efficiently, ensuring timely resolution of complaints and effective reporting.
- Hearings: Initiate hearings, gather relevant information and evidence, and present findings in a clear, unbiased manner.
- Quality Assurance: Produce high-quality investigation reports that adhere to PPSA’s service standards and governance principles.
Required Qualifications and Experience
To be considered for the Investigator position, you will need the following qualifications and experience:
- Educational Qualifications: A degree or National Diploma in Law, Auditing, Accounting, Forensic Investigations, or a related field.
- Experience: A minimum of three (3) years of experience in investigations, forensic accounting, forensic auditing, or forensic investigations.
- Skills and Competencies:
- Strong understanding of public service administration and the legislative framework governing PPSA’s mandate.
- Proficiency in computer literacy, including case management systems (CMS) and other related systems.
- Knowledge of auditing and investigation techniques, legal research, and the interpretation of legislation.
- Negotiation, mediation, and conciliation skills (ADR).
- Report writing and project management skills.
- Forensic investigation skills will be an advantage.
- Ability to handle complaints impartially and objectively, without fear, favor, or prejudice.
- Additional Requirements:
- A valid driver’s license.
- Fluency in English and one or more other official languages relevant to the region.
- Ability to work independently and manage multiple investigations efficiently.
Key Competencies and Personal Attributes
The successful candidate will be expected to demonstrate the following competencies:
- Strong analytical and problem-solving skills.
- The ability to conduct investigations impartially, with a commitment to justice and transparency.
- High level of integrity, objectivity, and confidentiality.
- Excellent communication skills, both written and verbal.
- Ability to work under pressure and meet strict deadlines.
- A proactive approach with a strong sense of initiative.
Application Process
If you meet the above requirements and are passionate about contributing to public service, we encourage you to apply. Applications must include:
- A covering letter.
- A detailed CV with three (3) contactable references.
- Recently certified (within the last 6 months) copies of your matric certificate, qualifications, driver’s license, and ID document.
Important Notes:
- All appointments are made in terms of the Public Protector Act. A 12-month probation period, which may be extended to 18 months, will apply.
- Successful candidates must undergo security clearance and vetting.
- Preference will be given to candidates whose appointment contributes to the institution’s employment equity goals.
Submit your application to:
Ms. E Hietbrink
Email: ApplicationsFS@pprotect.org
Closing date: 10 January 2025 at 16:30
Please note that only shortlisted candidates will be contacted. If you do not hear from PPSA within two months, please consider your application unsuccessful.
Why Work at Public Protector South Africa?
Working at the Public Protector South Africa offers a unique opportunity to contribute to the promotion of good governance, transparency, and accountability in the public sector. By joining PPSA, you will be part of a team that ensures the highest standards of service delivery and holds public officials accountable for their actions. This is a chance to make a tangible difference in South Africa’s public administration and uphold the constitutional rights of citizens.