The National Health Laboratory Service (NHLS), one of South Africa’s leading public health institutions, is looking for a dedicated Officer: Quality Assurance to join its Academic Affairs Research and Quality Assurance team at the Sandringham location. This is an incredible opportunity to contribute to public health standards while advancing your career in quality assurance within a reputable organization.
About the Role
The Officer: Quality Assurance role is a fixed-term contract position ending in September 2025. The successful candidate will be responsible for ensuring that the NHLS’s Proficiency Testing (PT) Scheme runs smoothly. This will involve preparing materials for participants, capturing PT scheme results, managing administrative tasks, and ensuring that laboratories receive timely feedback on their performance.
In this role, you will directly contribute to the NHLS’s mission of maintaining the highest standards in laboratory quality, which plays a critical role in the healthcare system.
Key Responsibilities
- Preparation of PT Scheme Materials: Accurately prepare and allocate proficiency testing materials to participants.
- Data Capture: Capture PT scheme results to support statistical analysis of laboratory performance.
- Documentation: Type and maintain PT-specific documentation, ensuring all materials are up to date.
- Distribution of Results: Distribute PT scheme results to participants, enabling laboratories to monitor their performance.
- Coordination with Couriers: Prepare waybills and liaise with couriers to ensure PT materials reach participants on time.
- Monitoring and Reporting: Maintain temperature logs and housekeeping records, ensuring compliance with laboratory standards.
- General Administrative Duties: Provide administrative support as required for the smooth functioning of the Quality Assurance department.
Minimum Requirements
To be considered for the position of Officer: Quality Assurance, candidates must meet the following minimum requirements:
- Grade 12 (Matric).
- A Certificate in Total Quality Management (TQM) (desirable).
- At least one year of experience in Total Quality Management (TQM) (desirable).
- At least one year of administrative experience.
- Knowledge of administrative systems and processes.
- Understanding of NHLS policies and procedures.
- Familiarity with accreditation systems and Q-Pulse (desirable).
- Strong communication skills (both verbal and written).
- Excellent organizational skills with a keen eye for accuracy and attention to detail.
- Proficiency in computer literacy, with experience in Q-Pulse being a plus.
Key Competencies
In addition to the minimum qualifications, the following competencies are crucial for success in this role:
- Communication Skills: Ability to effectively communicate with colleagues and stakeholders at all levels.
- Attention to Detail: A focus on accuracy in handling data and documentation.
- Organizational Skills: Ability to manage multiple tasks and ensure deadlines are met.
- Technical Proficiency: Comfortable with computer software and laboratory systems.
Why Join the NHLS?
The National Health Laboratory Service (NHLS) is dedicated to delivering high-quality diagnostic services to public health sectors. Working with the NHLS means contributing to vital healthcare services that impact millions of South Africans. You will gain experience in a dynamic environment focused on research, quality assurance, and compliance with national health standards.
As an equal opportunity, affirmative action employer, the NHLS is committed to promoting diversity and inclusivity in the workplace. The organization encourages applications from all qualified individuals, and it adheres to its Employment Equity Targets when filling positions.
How to Apply
Interested candidates should submit their applications via email to Corporate2@nhls.ac.za. The application should include:
- A detailed CV.
- A copy of your Grade 12 certificate and any relevant qualifications.
- Proof of registration with a professional body (e.g., HPCSA, SANC).
- Identity document, driver’s license, and any other supporting documents.
The closing date for applications is 20 March 2025, so be sure to submit your application before this date.
Please note that the NHLS reserves the right to remove the advertisement or not make an appointment. Only shortlisted candidates will be contacted for further assessment, which may include psychometric tests, competency assessments, and other evaluations.
Contact Information
For further inquiries, please contact Lunga Mndebele at (011) 555-0583 or via email at Corporate2@nhls.ac.za.